Introduction
At Qibest® Lip Oil, Lipstick, Lip Gloss, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website qibest.shop, purchase our products, or interact with us.
Please take a moment to familiarize yourself with our privacy practices. Contact us at [email protected] if you have any questions or concerns.
Information We Collect
We only collect information that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional information beyond the purpose, without notifying you first.
Information You Provide Directly
When you visit our website, purchase our products, participate in our promotions, or communicate with us directly, you may choose to provide personal information to facilitate the interaction. This includes:
- Contact information, such as your name, email address, postal address, and phone number.
- Payment information, such as your credit/debit card number, expiration date, CVV code, and billing address.
- Account login details, such as your username, password, and security question answers.
- Demographic information, such as your age, gender, location, and preferences.
- Marketing preferences, such as your consent to receive promotional emails, SMS messages, or phone calls.
- Correspondence, such as information you provide when you contact us with questions, feedback, or other requests.
Information We Collect Automatically
When you interact with us online, we may collect certain information automatically:
- Log data, such as your IP address, access dates and times, browser type, and operating system.
- Usage data, such as pages viewed, links clicked, files downloaded, and products purchased.
- Device data, such as your device ID, device type, and geographic location.
- Cookies and other tracking technologies to understand how you interact with our website and ensure its proper functioning.
How We Use Your Information
We only use your personal information for the purposes disclosed in this Privacy Policy, or otherwise notified to you. The ways we may use your information include:
- To provide our products and services you request, process orders and payments, and communicate with you about orders and services.
- To respond to your inquiries and fulfill your requests, such as provide information about our products, provide tech support, or respond to complaints.
- To send administrative communications related to our business activities and your use of our services, such as changes to our terms, conditions and policies.
- To send you marketing communications that may be useful to you, including information about our products, promotions or events. You can opt-out of these communications at any time.
- To personalize your experience by presenting products and offers tailored to you.
- To improve our products, services and operations by monitoring website usage, trends, and customer interests.
- To detect and prevent fraud, spam, abuse, security and quality issues.
- To comply with our legal obligations, including to retain records, and assist law enforcement.
- To assess and improve our security controls.
- To investigate any suspected prohibited or illegal activities.
- To exercise our legal rights where required.
- For other purposes disclosed at the time you provide your information, or otherwise with your consent.
How We Share Your Information
We do not sell or rent your personal information to third parties. The main ways we may share your information include:
- With third party service providers we engage to perform services on our behalf, such as payment processing, order fulfillment, website hosting, marketing, analytics, customer service, fraud detection, etc. These service providers are only provided the minimum information necessary to carry out their services, and are required to protect your information consistent with this policy.
- With our business partners who provide co-branded services or engage in joint promotional activities, where you have authorized the partner to collect your information. These partners agree to use your information in accordance with their own privacy policies.
- To comply with legal obligations, court orders, or other governmental authority requirements.
- To enforce our Terms of Service, including to identify potential violations.
- To investigate and prevent illegal activities and protect the rights and safety of our company, users, and others.
- In connection with a sale or merger of our company assets, provided the acquiring company agrees to be bound by this Privacy Policy.
Beyond the purposes above, we will obtain your consent before sharing your information with third parties for any other purposes.
Your Choices Over Your Information
Email and Telephone Communications. If you receive unwanted marketing emails or calls from us, you can unsubscribe or opt-out of further communications using the links provided in the messages, or by contacting us directly.
Modifying Account Information. You may modify or delete the personal information in your account online by logging into your account and updating your profile information.
Cookies and Tracking Technologies. Most browsers let you remove or reject cookies and other tracking technologies. You can modify your browser settings to refuse or selectively accept cookies by following the instructions in your browser’s help guide.
Right to Access and Rectification. You have the right to request a copy of the personal information we hold about you, or request the correction of your personal data where inaccuracies exist. Make these requests by emailing [email protected].
Right to Erasure. In certain circumstances, such as when the information is no longer necessary in relation to the purposes for which it was collected, you may request that we delete your personal data from our systems by emailing [email protected].
Right to Object or Restrict Processing. Where we rely on your consent to process your personal information, you have the right to withdraw consent at any time. You also have the right to object to our use of your personal data, or request that we restrict the processing of your personal information in certain circumstances. Contact us at [email protected] to exercise these rights.
We will comply with such requests, unless we have a lawful basis for continuing to process your information. Note that certain requests may prevent us from providing services to you in the future.
How We Protect Your Information
We follow industry standards on information security management to safeguard your data. Our security controls include:
- Encryption of sensitive customer data in transit and at rest.
- Limiting staff access to customer information on a need-to-know basis.
- Network, server and application-layer defenses against malware, viruses, and other threats.
- Monitoring, testing, and audits of our systems and services to ensure effective information security controls.
Despite our efforts, no security controls are perfect. We do not guarantee the absolute security of your information. The Internet is an insecure environment and we cannot control the actions of third parties who may gain unauthorized access to our systems. You use our website and provide personal information at your own risk. Notify us immediately if you become aware of any security breach.
International Data Transfers
We are a global company and may transfer your personal information to recipients in countries other than your own, including to any of our worldwide affiliates. Those countries may have data protection laws that are different to the laws of your country.
Rest assured, we take great care to protect the privacy and security of your personal information when it is transferred internationally. We rely on lawful data transfer mechanisms such as the European Commission approved Standard Contractual Clauses to enable the legal transfer of personal information across borders.
Children’s Privacy
Our website and products are not directed to children under 13 years of age. We do not knowingly collect or use any personal information from children under 13 without parental consent. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to delete the information. Contact us if you believe we may have unintentionally collected personal information from a child under 13.
Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time. The revised Privacy Policy will be posted on this page, and we will notify you of any material changes, such as by email or on our website homepage. Your continued use of our website or services after any changes to this Privacy Policy will constitute your acceptance of the revised policy.
How to Contact Us
Please direct any questions or concerns regarding this Privacy Policy or privacy practices to [email protected].
We will attempt to resolve any privacy complaints in a timely manner. If you feel we have not addressed your concern satisfactorily, you may contact your country’s data protection authority.
