Introduction
Welcome to Qibest® Lip Oil, Lipstick, Lip Gloss! These Terms and Conditions outline the rules and regulations for the use of Qibest’s Website and Products. By accessing this website and/or purchasing our products, you agree to be bound by these terms and conditions. If you do not agree to all of these terms and conditions, then you may not access the website or use any of our products.
We reserve the right to update and change these Terms and Conditions from time to time without notice. You are advised to check the terms regularly for updates. Your continued use of this Website and our products will mean you accept any changes.
Key Terms
- The “Company”, “We”, “Us” and “Our” refers to Qibest.
- The “Website” refers to qibest.shop and all content, services and products provided by Qibest.
- “You” and the “User” refer to the individual accessing the Website and/or purchasing our products.
- The “Products” refer to all lip care items like lip oils, lipsticks and lip glosses offered for sale on the Website.
- “Personal Information” refers to personally identifiable information about the User that they voluntarily submit to Us through the use of the Website and Products.
User Account and Registration Obligations
When registering for an account on our website, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.
You must notify us immediately of any breach of security or unauthorized use of your account.
Although we will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses incurred by the Company or others due to such unauthorized use.
Users under the age of 18 are prohibited from registering for an account without verifiable parental consent.
User Content
We may provide you with interactive opportunities such as reviews, commenting, forums, polls and surveys. When posting content to the Website, you agree to the following rules:
- You will not post unauthorized commercial communications or spam links.
- You will not upload viruses, worms or other malicious code.
- You will not solicit personal information from other users, collect usernames or passwords, or otherwise attempt to gain unauthorized access to other user accounts.
- You will not harass, abuse, or harm other users.
We reserve the right (but not the obligation) to remove or edit content we determine to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable. You are solely responsible for the content you post and its accuracy. We take no responsibility and assume no liability for any content posted by you or any third party.
All Personal Information, content and intellectual property you submit remains your property. However, by submitting content to our Website, you grant Us an irrevocable, worldwide, perpetual, royalty-free license to use, modify, display, archive, publish, sublicense, create derivative works from, distribute, and/or sell that Content in any media.
The Website may allow you to copy or download content owned by Us or other users, such as product reviews. This content is owned by Us or the relevant user, and may be protected by copyright, trademark, and other intellectual property laws. You may only use this content as authorized by Us or the specific user.
User Conduct
You agree not to use the Website or Products for any unlawful purpose or any purpose prohibited under this clause. You agree not to:
- Harass, abuse, or threaten others or otherwise violate their legal rights;
- Make ethnically, religious, politically or racially or gender discriminatory comments;
- Violate the intellectual property rights of the Company, other users, or any other person or entity;
- Engage in any sexually explicit or pornographic activities;
- Violate any applicable law.
We reserve the right to terminate your account if you are found to be in breach of these terms.
Purchase Terms
By placing an order for a Product through the Website:
- You warrant that you are legally capable of entering into contracts;
- You declare you are purchasing the Products for yourself and not on behalf of another person;
- Your credit/debit card or other payment method will be billed for the Product at the time of purchase;
- You consent to the delivery of ordered Products electronically;
- You are responsible for any taxes applicable to your order;
- You are responsible for complying with your local laws regarding the import of any Products, including taxes, customs, and duties;
- We make reasonable efforts to accurately display colors, images and other content on the Website. However, we cannot guarantee the color or design due to differences in computer monitors and settings;
- If a Product is listed at an incorrect price due to typographical error or similar oversight, we have the right to refuse or cancel any orders placed for that Product at the incorrect price, regardless of if the order has been confirmed. If your credit card has already been charged, we will issue a refund;
- We attempt to be as accurate as possible with our Product descriptions. However, we do not warrant that the Product descriptions, information or other content is accurate, complete, reliable, or free from errors or omissions;
- By placing an order for Products, you consent to receive purchase-related emails including order confirmations, shipping notifications, and tracking information. These emails are transactional in nature and not promotional. You may opt out of receiving these emails by contacting our support team.
You certify that you are over the age of 18 and possess the legal authority to enter into this agreement and make use of this Website in accordance with all terms and conditions herein.
Returns and Refunds
If you are not fully satisfied with your purchase, you may request a refund of the purchase price within 14 days of the original purchase date. This is our hassle free, money back guarantee.
To request a refund, contact our support team at [email protected]. Please specify the order number and the reason for the refund.
Once approved, we will initiate a refund of the purchase price less any shipping fees. Refunds are processed within 3-5 business days.
Sale items and used Products are final sale and not eligible for return or refund.
We want you to be fully satisfied with every purchase. If you have any quality issues, please contact us first to try and resolve the matter before requesting a return.
Shipping and Delivery
We will arrange for shipment of ordered Products to you. Please check your order confirmation email for details on estimated delivery times.
Title and risk of loss for Products passes to you when the Products are delivered to the carrier. If shipment is delayed, we will notify you and give you the option to cancel with full refund.
We are not liable for any losses related to delayed shipment or failure to deliver Products in a timely manner. We will make reasonable efforts to deliver in our estimated timeframes, but cannot guarantee delivery dates due to carrier errors or events outside of our control.
Disclaimers
The Website and Products are provided on an “as is” and “as available” basis, with no warranties whatsoever.
We expressly disclaim any and all warranties, whether express or implied, including but not limited to warranties of title, merchantability, or fitness for a particular purpose.
We make no guarantees about the accuracy, reliability, or completeness of any information on the Website. We reserve the right to modify or discontinue the Website or Products at any time without notice.
Under no circumstances shall we be held liable for any loss or damage resulting from use of the Website, Products, content, errors, omissions, or any other use. This includes without limitation any direct, indirect, incidental, special or consequential damages. Your sole remedy for dissatisfaction is to stop using the Website and Products.
The laws of some states may not allow limitations on implied warranties or exclusion of certain damages. If these laws apply to you, some exclusions may not apply.
Indemnification
You agree to defend, indemnify and hold harmless the Company, its officers, directors, employees and agents, from and against any third party claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:
- Your use of and access to the Website and Products;
- Your violation of any term of these Terms and Conditions;
- Your violation of any applicable law, rule or regulation;
- Any claim that your content caused damage to a third party.
This defense and indemnification obligation will survive termination of these Terms and Conditions.
Limitation on Liability
In no event shall We, nor our directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Website or Products.
In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount you have paid to Us in the last 12 months.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
Changes and Amendments
We reserve the right to modify this Agreement or its terms related to the Website and Products at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. Your continued use of the Website or Products after any changes constitutes your acceptance of the Agreement and revised terms.
You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. If you do not agree to the amended terms, you must stop using the Website and Products.
Governing Law
These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.
You agree to submit to the personal jurisdiction of the courts located in Los Angeles County, California for the resolution of any lawsuit or legal proceeding permitted under these Terms and Conditions.
Contact Us
Please send any questions or comments about these Terms and Conditions to us at:
Email: [email protected]
Phone: 1-800-123-4567
Effective Date
These Terms and Conditions were last updated on March 1, 2023.
